System Defaults
Configure default tax settings that apply to all new clients in ProPay.
Automatically Updated Rates
Paysoft updates these rates annually. You cannot change them:
- FICA rate
- FUTA rate
- Medicare rate
Default Tax State
Set your default state for new clients.
- Go to Client Functions > Setup > System Setup.
- Enter your home state in Default Tax State.
All new clients will default to this state.
Default Localities
Set default local jurisdictions for areas with local payroll taxes.
- Go to Client Functions > Setup > System Setup.
- Select a locality from the dropdown for Default Locality 1.
- Select a locality from the dropdown for Default Locality 2 (if applicable).
These localities apply as defaults for all new clients.
Add a New Locality
If your locality isn't in the list:
- Go to Client Functions > Setup > System Setup.
- Select Local Tax Tables Setup.
- Add the new locality.
- Return to System Setup to select it as a default.
Troubleshooting
Rates not updating
If tax rates aren't updating:
- Download the latest version of ProPay.
- Check your internet connection.
- Verify you have permissions to modify settings.
- Contact support if problems continue.
Locality not available
If you can't find a locality:
- Verify you've added it in Local Tax Tables Setup.
- Check the spelling of the locality name.
- Refresh the dropdown list.
- Contact support if the locality should be standard.