ProClock Help Resources
A full detailed description of ProClock features and functions is available online through the ProClock Manager.
Access ProClock Documentation
- Log into the ProClock Online Manager.
- Access the help menu or documentation section.
- Review detailed instructions for each ProClock task.
The online documentation provides:
- Step-by-step guides for all features
- Screenshots and visual examples
- Troubleshooting tips
- Best practices
- Video tutorials
Connect to the ProClock Manager
To access the ProClock Manager and its help resources, you need an active ProClock subscription.
To get started:
- Contact Paysoft.
- Request ProClock service for one or more of your payroll clients.
- Paysoft will provide your login credentials and access instructions.
ProClock Topics Covered in Online Help
The ProClock Manager help documentation covers:
Setup and configuration:
- Initial system setup
- Employee enrollment
- Device configuration
- Company settings
Time tracking:
- How employees punch in and out
- Facial recognition setup
- GPS tracking
- Missed punch handling
Manager functions:
- Reviewing time records
- Approving or editing punches
- Managing employee schedules
- Setting up overtime rules
Reporting:
- Hours worked reports
- Attendance summaries
- Exception reports
- Department and job costing
Integration with ProPay:
- Exporting employee data
- Importing time records
- Data synchronization
- Troubleshooting sync issues
Additional Support
If you need help beyond the online documentation:
- Contact Paysoft support at [email protected]
- Call Paysoft customer service during business hours
- Schedule a training session with a ProClock specialist
The Paysoft support team can assist with technical issues, implementation questions, and best practices for using ProClock with ProPay.