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Retrieving 941/940 IRS Acknowledgements

Overview

After you e-file Form 941 or Form 940 returns, the IRS sends back an acknowledgement file confirming receipt and acceptance status. These acknowledgements are your proof of filing and contain important information about whether the IRS accepted or rejected each return. Keep acknowledgements for your records and to provide confirmation to clients.

When transmitting your 941 and 940 files to the IRS, it is recommended that you print the submission receipt page. If there is a problem downloading the acknowledgement file, you can use the submission information to retrieve the individual acknowledgement files for your clients.

Print Your Submission Receipt

After uploading your 941/940 files to the IRS, print the submission receipt page. This page contains:

  • Submission ID numbers
  • File upload confirmation
  • Timestamp information

Keep this receipt for your records and for retrieving acknowledgements if needed.

Retrieve Acknowledgement Files Manually

If you need to manually retrieve acknowledgement files from the IRS:

Access the IRS e-Services portal

  1. Go to the IRS website:
    • URL: www.irs.gov
    1. Click TaxPros on the upper right side of the website.
    2. On the next page, click Access E-Services.
    3. On the following page, click E-Filer Provider Services.
    4. Click Transmit using IFA on the next page.

    Log in to your e-filer account

    1. Enter your IRS e-filer credentials:
      • User ID
      • Password
      1. Click Login.

      Retrieve production acknowledgement files

      1. Once logged in to your e-filer account, go to the acknowledgement retrieval section.
      2. Click the radio button to select retrieval by submission ID.
      3. Enter the submission ID number from your submission receipt for each client file.
      4. Click Download to retrieve the acknowledgement file.
      5. Save the file to your computer.

      Import acknowledgements into ProPay

      After downloading the acknowledgement files, you can import them into ProPay for record-keeping and client distribution.

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