Last Update Check
Overview
Keeping ProPay up-to-date is crucial for accessing the latest features, ensuring optimal performance, maintaining security, and resolving known issues.
How to Check for Updates
Follow these steps to check if you are using the latest version of ProPay:
- Open ProPay on your computer.
- Go to Utilities > About Authors on the ProPay Main Menu.
- A window will appear, displaying the current version number.
What to Do Next
If you are using the latest version
If you confirm that you are using the latest version and still experiencing issues:
- Contact Paysoft Technical Support for assistance.
If an update is available
If you find that you are not using the latest version:
- Visit the official Paysoft website at https://www.paysoft.com
- Go to the Downloads or Updates section.
- Download the latest version of ProPay.
- Follow the installation instructions provided on the website.
Troubleshooting Common Issues
If you encounter any problems while checking for updates or installing the latest version, try these troubleshooting steps:
- Restart ProPay and attempt the update check again.
- Ensure you have a stable internet connection.
- Temporarily disable any antivirus or firewall software.
- Clear your browser cache if downloading from the website.
- Run ProPay as an administrator.