Amended Return Processing
Overview
ProPay handles original tax returns only. It does not generate amended returns such as Form W-2c, Form 941-X, or Form 943-X. If you need to correct a previously filed return, you must prepare the amended forms manually through the IRS website or your tax preparation software.
This topic explains when amended returns are required and where to find the correct IRS forms.
Filing Original Returns in ProPay
ProPay supports filing original federal tax returns through two methods:
E-file original returns:
- From the ProPay Main Menu, click Client Functions > Electronic Functions > Magnetic Media.
- Select the client(s).
- Click Create Magnetic Return.
Print original paper returns:
- From the ProPay Main Menu, click Client Functions > Tax Returns.
- Select the return type.
- Select the client(s).
- Click Print Return.
When Amended Returns Are Needed
You must file an amended return when the original return contained errors such as:
| Error Type | Example | Amended Form Required |
|---|---|---|
| Wrong employee SSN on W-2 | Incorrect Social Security number filed with SSA | W-2c / W-3c |
| Incorrect wages reported | Wrong gross wages in Box 1 of W-2 | W-2c / W-3c |
| Wrong tax withholding | Federal tax withheld amount incorrect | W-2c / W-3c |
| Quarterly 941 error | Incorrect wages or tax amounts on Form 941 | Form 941-X |
| Annual 943 error | Incorrect amounts on agricultural employer return | Form 943-X |
| Annual 944 error | Incorrect amounts on small employer return | Form 944-X |
| FUTA tax error | Incorrect unemployment tax on Form 940 | Form 940 (check "Amended Return" box) |
> Note: Do not file a W-2c for rounding differences of a few cents. The SSA accepts minor rounding variations between the W-2 and W-3 totals.
IRS Forms for Correcting Returns
Since ProPay does not generate amended returns, use the IRS website to download the correct forms and instructions:
W-2 corrections
- Form W-2c (Corrected Wage and Tax Statement) — About Form W-2c
- Form W-3c (Transmittal of Corrected Wage and Tax Statements) — About Form W-3c
- File Form W-2c with the SSA as soon as you discover the error. There is no specific deadline, but earlier corrections are easier to process.
Quarterly and annual return corrections
- Form 941-X (Adjusted Employer's Quarterly Federal Tax Return) — About Form 941-X
- Form 943-X (Adjusted Employer's Annual Federal Tax Return for Agricultural Employees) — available at Correcting Employment Taxes
- Form 944-X (Adjusted Employer's Annual Federal Tax Return) — available at Correcting Employment Taxes
FUTA tax corrections
- There is no separate "940-X" form. To correct a previously filed Form 940, file a new Form 940 and check the Amended Return box at the top of the form. See About Form 940.
> Tip: The IRS maintains a complete list of corrected employment tax forms at Correcting Employment Taxes.
Common Correction Scenarios
Wrong SSN on a W-2: File two W-2c forms. The first W-2c uses the incorrect SSN with zeros in all money fields. This tells the SSA to disregard the original. The second W-2c uses the correct SSN with the accurate wage and tax amounts. Include both W-2c forms with one W-3c transmittal.
Incorrect quarterly wages on Form 941: File a Form 941-X for each quarter that contained an error. Choose one of two correction methods: Adjusted Employment Tax Return for underreported amounts, or Claim for overreported amounts.
Missing retirement plan checkbox on W-2: File a W-2c correcting Box 13. Provide the corrected W-2c to the employee and file with the SSA.
Related Topics
- E-filing W-2s — Electronic W-2 filing with the SSA
- SSA Filing — Social Security Administration submission process
- Print Tax Forms — Print original tax forms
- Federal Taxes / 941 Processing — Quarterly Form 941 preparation
- 940 Annual Filing — Annual FUTA return processing
- Year-End Tax Filing Reminders — Checklist for year-end compliance